Contact
Before you write us!
Most questions are answered here - check before reaching out. It might save you time.
What is your return policy?
Unused items can be returned or exchanged when they meet our support team requirements. Contact us with your order details and we will guide the next step.
How long does shipping take?
Local delivery timing depends on the destination and the order window. Support can confirm the current delivery estimate before dispatch.
Do you ship internationally?
International availability can vary by product and location. Send your destination and product list so we can confirm options.
How can we help?
Email ussupport@hocllabs.com
Support number+971 50 640 7005
AddressDubai - Al Barsha 1
Business hoursMon-Sat: 9am - 7pm